Headquartered in Sunrise, Florida. LEFORT America, a family-owned and operated company, is a leading manufacturer of high-quality scrap metal recycling equipment (Balers, Shears & Shear/balers)
LEFORT is an ISO 9001 certified company. This certification testifies to the continuous optimization, performance and quality approach in which LEFORT has been involved for many years.
Currently we are looking for an experienced Field Service Technician for our Sunrise location who will perform diagnostics, service, repair and maintenance work to our equipment, offer technical support and troubleshooting by phone, and onsite field support to our customers. Must be able to travel for short periods and stand variations of weather.
-A strong mechanical background
-Heavy equipment service/repair knowledge. 2-3 years experience desired.
-3+ years experience in hydraulics and electronics
-Strong communication and customer service skills, flexibility and the ability to travel internationally
-Ability to read schematics, both hydraulic and electric
-Ability to perform service and complete all necessary documentation as well as follow up as required in a timely manner.
-Perform routine maintenance, repairs and service on balers/shears at customer site.
-Ability to convey product knowledge and provide a high level of customer satisfaction
-Conduct computer-based diagnostics of machines
-Maintain timely and accurate accounting for labor hours, work orders, parts used for repairs and other customer-related paperwork
-Analysis and diagnostics of breakdown of the machines, providing solutions, monitoring and assistance over the phone or in person
-Technical support for management of warranties, maintenance contracts and special requests as well as the processing of orders and returns of parts.
Physical Demands and Requirements:
-Lifting equipment parts
-Work in warehouse and outside with variations of temperature and weather
-Passport to travel outside of the States, mainly Canada and Mexico
-Bilingual, English and Spanish a requirement, Portuguese is a plus
-Standing if required to perform various functions of the job